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Power Outages

During Business Hours:
M - F 7:00 am - 3:30 pm
(509) 942-7421

After hours call:
(509) 943-4428

Richland Energy Services provides high quality, reliable electric service; however, sometimes power outages do occur within our system. The most common reasons for outages are: wind storms, squirrels, or accidents involving a power pole. Your call to report an outage helps us restore power safely and efficiently.

If you are experiencing an outage, please check the following before you call:

  • Is the whole house out of power?
  • Check your circuit breakers and fuses.
  • Are your neighbors out of power too?
  • Do you see a tree limb on a power line or a line down?
  • Did you hear a loud noise, boom or explosion?

Call Richland Energy Services to report an outage Monday through Friday 7:00 a.m. to 3:30 p.m. at 942-7421. After hours, call 943-4428. Please don’t call 911 to report power outages. When you call, please be prepared to give us the following information:

  • Location of the Outage
  • Name
  • Telephone Number
  • Description of the Problem You are Experiencing

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City of Richland, WA  505 Swift Boulevard, Richland, WA 99352   Ph: (509) 942-7390