Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

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Novel Coronavirus Information - UPDATED April 2, 2020

Post Date:03/11/2020

Updated 4-2-20

Richland's City Mayor Ryan Lukson provides a video message to the community at

Updated 3-31-20


Governor Proclamation Enforcement: Frequently Asked Questions

  • How do I figure out if my business is an “essential business” covered by the governor’s proclamation and the requirements?
  • Who do I contact to report a business is remaining open?
    • Some businesses are deemed essential and allowed to operate because they provide a good or service that is critical to the health and safety of Washingtonians. If you’re concerned that a non-essential business is open and not complying with the governor’s order, you can file a complaint the online form available at:
    • Enforcement decisions about individuals willfully violating the Stay Home order are made at the local level. State leaders have worked in close coordination with local law enforcement about educating people on the importance of social distancing and staying home. The public can contact their local law enforcement agency. People are urged to continue using common sense when determining if and when to contact law enforcement about group gatherings. Do not contact 911 to complain about possible violations of this order.
  • What activities are allowed under the proclamation?
    • The governor’s Stay Home, Stay Healthy order requires everyone to stay home unless they are pursuing an essential activity such as shopping for groceries, picking up prescription medications or seeking emergency medical care. The order bans all social, spiritual and recreational gatherings and requires all non-essential businesses to close. The order details several categories of essential businesses and workers that can remain operational because they are critical to protecting the health and well-being of all Washingtonians.
  • Is it a crime to violate the Governor’s proclamations?
    • Yes. Any person willfully violating the Governor’s emergency proclamation could be found guilty of a gross misdemeanor.  RCW 43.06.220(5)
    • A violation of health department orders made for the prevention, suppression and control of dangerous contagious and infectious diseases, or for leaving isolation without the consent of the proper health officer, is a misdemeanor violation of RCW 70.05.120(4).
  • Agency personnel will contact businesses to provide information and guidance about how to comply with the order. Voluntary compliance, motivated by a shared desire to keep one another safe and healthy, is the goal at all times. For businesses that continue to willfully and flagrantly violate the order, stricter enforcement actions will be pursued, in accordance with due process. 
  • Do I need documentation to be away from my home?
    • No. You do not need written permission, or certification, to travel or leave your home.  The proclamation requires individuals to remain home except for essential purposes, but no documentation is required if you leave.  Everyone is encouraged to comply with the orders to reduce the spread of the virus to our friends, family, and community.
  • Where can I find the Governor’s proclamations?
  • Would I still qualify for unemployment if I don’t come into work because my boss is still open for business even though it’s not an essential business?  
    • People who became unemployed as a result of COVID and are otherwise eligible, including those choosing not to go to work because they feel unsafe, may have access to unemployment benefits if necessary as a last resort. Workers and employers are encouraged to seek all possible options, such as telework and alternative work assignments. All workers who believe they are eligible are encouraged to apply. 
  • Do the Governor’s proclamations include individuals and businesses on tribal lands?
    • The Governor’s proclamations are not enforceable on tribal lands; however, we do encourage everyone to follow the proclamations to reduce the spread of COVID-19 within the state. We appreciate that many federally-recognized tribes support the governor’s actions and are enforcing them on their reservations. 
  • Has the governor activated the National Guard to enforce this measure?
    • No. The National Guard is on hand to provide support for non-law enforcement activities and support and logistics but has not been activated for any enforcement activity.  
  • I have resources to contribute (volunteers, buildings, PPE, hand sanitizer, etc.). Who should I contact to contribute my resources to the efforts?


Violation of the Governor's Proclamation? 

Click HERE or on the graphic below to access the complaint form. 


This form is ONLY for suspected business violations. Please review the essential business page at: before submitting to confirm the business or function are not approved.


Report a Violation  

The Mission of the Richland Police Department is: Partnering with our community, the Richland Police Department commits to delivering professional, proactive law enforcement services; dedicated to providing a safe environment for all. Even during these unprecedented times our Mission remains the same.

We are not being asked to detain, arrest, ticket or establish checkpoints for compliance. Rumors of strict law enforcement or "martial law" are not true.

We view our role more as educational, informing our community on how to keep themselves safe, how to keep their families safe and most importantly, to keep the rest of the community safe, especially our vulnerable populations.

We understand the need to carry out essential services such as:
- Safety and security
- Food, water, shelter
- Health and medical
- Energy (power and fuel)
- Communications
- Transportation

Our community has shown they understand the severity of the situation and are doing all they can already to keep themselves, their families and neighbors safe and healthy.

When our officers encounter people not complying with an order, we will remind them, as appropriate, of the recommendation and restrictions.

Rumors of individuals or businesses needing "passes" or "licenses" to conduct essential services are not true.

Concerning Governor Inslee’s “Stay Home, Stay Healthy” order, no law enforcement agencies have any desire to make any arrests or take anybody to jail for violations.

It is our desire to work with our community to insure we create a safe environment for all. We will continue to serve you every minute of every day and we will always enforce the laws that keep people safe.


Updated 3-27-20

Consistent with Gov. Jay Inslee’s Stay Home – Stay Healthy Proclamation and subsequent Memorandum for Construction Guidance, the City of Richland has temporarily suspended inspections. If you believe that your project falls under the essential activities described within the order, please contact the City at (509) 942-7794.

While City Hall is closed to the public, permit applications and plan submittals will be accepted electronically. Please contact our office at (509)942-7794 or for more information.

Thank you for your cooperation and understanding.


Updated 3-26-20

The Mayors from the Cities of Kennewick, Pasco, Richland and West Richland will each provide an important message on how our cities are collectively responding in the midst of COVID-19 at 1:00 p.m. The press conference will air on Charter Cable Channel 192.  

While  COVID-19 is top of mind for us all, we also want to remind you to please keep in mind some important community initiatives.

1) Please take the time to respond to the US Census. While it may not feel  like a priority at this time, it is imperative that we all submit our information as it will impact future resources for our community. You should have gotten a notice in your mail with  your ID to respond online. If you have not responded yet, please go to

2) If you are healthy, please consider donating blood. There is an ongoing critical need for blood donations in our community. Please contact the local red cross to make an appt. The City of Richland is working to schedule a blood drive in the near future. Please watch our website and social media for more information.

3) Please consider donating to the Tri-Cities Food Bank or supporting 2nd Harvest.  Many of us are blessed to have the necessities we need at home. Several in our community do not. Now is the time to give back more than ever.

4) Lastly, if you haven’t already done so, sign up for code red alerts. Code red is a notification system utilized by Benton county emergency services to notify our community of emergency’s.  If an emergency occurs that affects our community, you will be notified via text, email or phone call.

Thank you for doing your part to keep us safe and healthy!


Updated 3-24-20

Trash Collection COVID-19 Related Changes to Extra Bags Curbside Program

Richland’s Solid Waste Collections efforts include the Extra Bags Curbside program, whereby residents place extra bags at the curb and crews manually load them for disposal. In an effort to reduce exposure to staff, we ask that until further notice, residents instead re-load their cans after they’ve been emptied and request a secondary pickup for the usual fee of $3 for each additional full container.  To schedule a secondary pickup, please visit and click on Click Here For Service Requests. Residents may also call (509) 942-7700.

To further reduce exposure to our staff, please bag and secure your household trash.

The Horn Rapids Landfill will remain open for business, Monday through Sunday from 8:00 a.m. to 4:00 p.m., if self-disposal is necessary.


Updated 3-23-20 


Red Cross Blood Donations

Tridec Press Release:

Tri-cities community call for action: critical health supplies are needed

Drop off collection of personal protection equipment (PPE) for tri-city regional health care providers 

With the unprecedented COVID-19 impacting the region, our health care providers are in need of our help.  Critical health supplies are in demand at the four regional hospitals (Trios, Lourdes, Kadlec, and Prosser Memorial).  TRIDEC, Tri-City Regional Chamber of Commerce and Visit Tri-Cities, are partnering to help gather the needed supplies.

All of our local health care providers have a critical shortage of these items and global supply chains have ceased to exist.  As the Tri-Cities community has come together to meet this urgent need we also need a central, easy to access location for donations.  The members of the Tri-Cities Business and Visitor Center volunteered to be that central donation point while helping to communicate the need to the business community and the public at large.

If you or your business has any excess of the supplies listed below, we encourage you to drop them off at the Tri-Cities Business and Visitor Center (7130 W. Grandridge Blvd, Kennewick, WA 99362) Monday, March 23-Wednesday, March 25 between the hours of 11:00am-7:00pm.

Supplies in critical shortage:

  • Masks – Surgical Masks, N95 Masks, or Handmade 
  • Disinfecting Wipes (Virucidal Preferred: Needs to State Kills Viruses)
  • Face Shields / Goggles 
  • Thermometers (Home Use and Touchless/Infrared)
  • Finger Oximeter - Home Use    
  • Hand sanitizer
  • Gloves (Non-Latex Preferred)
  • Isolation Gowns

We will be accepting new or opened boxes of supplies.  If you or your company has items or supplies that might not normally be used in a medical process but serve a similar purpose, please let us know.  We plan to collect all supplies submitted for potential use by our health care organizations. 

Media is invited to attend during any of the posted times.  Karl Dye, President/CEO, TRIDEC and Jim Hall, representative of area health organizations, will be available for in-person interviews on Monday at 11:00am.  They are also available for phone interviews. 

To schedule interviews with Karl or Jim, please contact Traci Jao at or 509-308-6763.  

Updated 3-19-20

Joint Press Release BFHD, Kadlec, Lourdes Health, Prosser Memorial Health, Trios 

Health Providers in Benton & Franklin Counties United in COVID-19 Efforts

A Message from TRIDEC

Good Afternoon TRIDEC Member Investors, 

I spoke with Reza Kaleel (Kadlec CEO and fellow Board Member) yesterday regarding items that are in critically short supply, or that they are anticipating critical shortages of in the near future due to global supply chain disruptions and elevated demand. 

This is not just affecting Kadlec, but Trios and Lourdes as well.

If you, or any business you know of, can spare any of the items listed below, please contact TRIDEC at we will pass the message on to the appropriate people. 

Even if you are not able to donate any of these items, we encourage all of you to emphasize the importance of social distancing measures and flattening the curve in our community as you make decisions regarding keeping your business solvent during this time in order to keep the healthcare and other safety support systems from becoming overwhelmed. 

You may also receive a similar request for these items from another TRIDEC staff member as we are all sending emails out to our contact lists to ensure we reach as broad an audience as possible.
Supplies in critical shortage:
• Masks – surgical masks, N95 masks, or other
• PAPR Hoods
• Disinfecting Wipes
• Face Shields/Goggles
• Thermometers
• Oximeter Home Use 
• Hand Sanitizer 
• Gloves
• Diapers
• Baby Wipes

If you or your company has items or supplies that might not normally be used in a medical process but serve a similar purpose, please let us know. These supplies are in such short supply that they are willing to improvise.

If you have any questions, please contact TRIDEC at 

Please feel free to forward this message to any business/individual that you feel could be of assistance.


Karl Dye, President & CEO


Press Release 3-19-20, 1:30 p.m.



Richland Announces Additional Temporary Closures in Response to COVID-19


Richland Police Department

Effective Today, March 19, 2020, at 1:00 p.m., the Richland Police Department (RPD) will temporarily suspend public access to the Richland Police Department facility (871 George Washington Way.).

While RPD will be closed to the public, police services will continue. Business hours remain from 8 a.m. – 5:00 p.m., Monday - Friday. Citizens can call (509) 942-7340 for assistance with business items such as records request and concealed weapons permits or visit the police services website at

For 24 hour, non-emergency services call 509-628-0333. Emergencies call 911.

Richland Public Library

In addition, we regret to announce that effective March 20, 2020, at 2:00 p.m., the Richland Public Library will be fully closed to the public. This will include discontinuation of the pick-up of on-line and phone holds for books and other materials.

Citizens already scheduled for pick-up on Friday, March 20, 2020,  between 11:00 a.m. to 2:00 p.m. can continue as planned.  We appreciate your understanding and flexibility as our processes and procedures evolve during the response to this crisis.

The book return/dropbox will remain open for your convenience.

The library has several available online resources for cardholders. To learn more, please visit the Richland Public Library website at or call the Richland Public Library mainline at (509) 942-7454 to speak to a library representative.

Richland City Hall

As a reminder, effective Thursday, March 19, 2020, at 1:00 p.m., the City of Richland will close public access to Richland City Hall (625 Swift Blvd.). While City Hall will be closed to the public, City services will continue. Business hours are 8:00 a.m. – 5:00 p.m., Monday – Friday.

Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. General land use and building questions can also be answered over the phone. You can reach our building and permitting desk at (509) 942-7794 or by email at

Southeast Communications Center Reminder to the Public:

Our dispatch team is here to serve our citizens throughout Benton and Franklin Counties. Since the COVID-19 outbreak, they have been inundated with calls and questions regarding the virus. Please note, the local health department will be your primary resource regarding questions you have specific to COVID-19.


  • Questions about Coronavirus
  • Questions about where to get tested
  • If you are experiencing mild symptoms, such as a low fever and cough


Please only Call 911 if you are experiencing serious symptoms, such as a high fever or difficulty breathing, and need EMS response. Regardless of what you are reporting, please advise if you are experiencing any critical symptoms associated with the Coronavirus (Fever, Shortness of Breath, and Cough). 

More information can be found on our website at


Updated 3-18-20

Press Release 3-18-20, 6:00 p.m.

Richland Temporarily Suspends Public Access to City Hall

Effective Thursday, March 19, 2020 at 1:00pm, the City of Richland will temporarily suspend public access to Richland City Hall (625 Swift Blvd.). While City Hall will be closed to the public, City services will continue. We appreciate citizens recognizing the importance to protect the public and our employees in the midst of COVID-19 outbreak.  

The City continues to provide services to our residents and businesses. Business will be conducted primarily over the telephone and via e-mail. In limited situations, in-person appointments may be scheduled, but only if deemed necessary and strict adherence to social distancing requirements can be met. City staff is committed to ensuring customers experience minimal impacts with this temporary suspension of public access to our business offices.

Residents are strongly encouraged to place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line or over the phone at or (509) 942-1104. Business licensing services are available on-line by visiting

Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. General land use and building questions can also be answered over the phone. You can reach our building and permitting desk at (509) 942-7794.

More information can be found on our website at



The Cities of Kennewick, Pasco, Richland and West Richland have all adopted emergency proclamations in response to the outbreak of COVID-19 (Coronavirus) in the State of Washington. 

Press Release 3-18-20

Emergency Proclamation 3-17-20

Updated 3-17-20

Benton Franklin Health District confirms first local case of COVID-19


Updated 3-16-20

In accordance with Governor Inslee’s emergency proclamation regarding the novel Coronavirus (COVID-19), and guidance issued by the President of the United States on March 15, 2020, the City of Richland announces the following:

Facility Closures:

Richland Community Center – 500 Amon Drive

Effective March 17, 2020, and continuing for a minimum of two weeks, the Richland Community Center will close to public admittance. Meals on Wheels will operate on Tuesdays from 10:00 a.m. to 12:00 p.m. for meal pick-up only. No meal service will be available onsite.

In addition, all programming scheduled at the Richland Community Center has been cancelled until further notice. This includes city-led or private classes, events and programs. City events previously scheduled in April, including Mr. Bunny, I Love My Park, Spring Flag Football and Pop-Up Play Day, are cancelled.

Please note that full refunds for programs that have not yet begun are now in process. Pro-rated refunds will be made for programs that have already started and are now cancelled. Please contact the Richland Community Center at (509) 942-7529 with questions regarding programming.

Park Restrooms and Comfort Stations

Due to increased vandalism and theft, all restroom facilities in City parks will be closed until further notice.

Facility Partial Closure/Limited Access:

Richland Public Library – 955 Northgate

Effective March 17, 2020, and continuing for a minimum of two weeks, the Richland Public Library will partially close with limited access to the public. Staff will continue to service online and phone holds for books and other materials, which will be available for pick-up in the main lobby only. Hours for materials pick-up will be as follows:

  • Monday - Thursday: 10:00 a.m. to 12:00 p.m. and 4:00 p.m. to 6:00 p.m.
  • Friday & Saturday: 11:00 a.m. to 2:00 p.m.
  • Sunday: Closed.

These open hours are only to allow for pick-up of on-line/phone reservations. Due to the direction of Governor Inslee, library patrons are not allowed to congregate; access will be limited and monitored by city staff. The City asks for your patience while holds are processed. Please allow additional time for processing. You will receive notification when your order is ready for pick up.

The book return/drop box will remain open for your convenience.

In addition, the library is no longer taking reservations for meeting room spaces. The ability to reserve space in the Richland Public Library has been temporarily suspended.

The library has several available online resources. To learn more, please visit the Richland Public Library website at or call the Richland Public Library mainline at (509) 942-7454 to speak to a library representative.

Facilities at Normal Operation (subject to change; updates will be posted on the City website(s)):

  • City Hall – 625 Swift Blvd.:
    • Richland City Hall will remain open at this time. However, residents are strongly encouraged to place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made online or over the phone at or (509) 942-1104.
    • Business licensing services are also available on-line by visiting
    • Most submittals to the Planning and Building Divisions can be made electronically. Building inspections can be requested on-line. Most general land use and building questions can also be answered over the phone. Our Permit Technicians are available by phone to assist you. Please take advantage of this resource before coming to city hall. Please contact (509) 942-7794.
  • Landfill - 3102 Twin Bridges Road:
    • The Landfill remains open during regularly scheduled hours.
  • Richland Police Department - 871 George Washington Way:
    • The Richland Police Department remains open during normal office hours.

Facilities Remaining in Operation but Closed to the General Public:

  • City Shops Facility located at Queensgate at Duportail
  • Waste Treatment Plant
  • Water Treatment Plant
  • Richland Fire Stations
  • Benton County Emergency Services

For the safety of our community and our staff, citizens who are exhibiting symptoms of illness are strongly encouraged to refrain from entering any city facilities or visiting the landfill.

Facility Maintenance

  • City facilities remaining in operation will undergo routine cleaning efforts consistent with standards recommended by the CDC.

Municipal Meetings

The March 17, 2020 City Council meeting will continue as scheduled. However, limited seating is available based on social distancing requirements. Citizens are strongly encouraged to watch meetings live online on Charter Channel 192, on the City’s website at, or on our YouTube channel. For the status of future municipal meeting schedules, please visit

Your patience is greatly appreciated as we work together to combat the spread of COVID-19. The City commits to continuing the provision of essential city services during this trying time.


Updated 3-15-20

To address the impacts of COVID-19 in our community and with Governor Inslee's recent emergency proclamation, City leadership will be providing a statement outlining plans for upcoming city events, facility accessibility, city services, and municipal meetings on Monday, March 16, 2020. 

Information about COVID-19 can be accessed at the links below, by calling the Washington State Department of Health at 1-800-525-0127, or our local Benton-Franklin Health District at 509-460-4200.

Novel Coronavirus Benton-Franklin Health District – Benton-Franklin County Health District

Novel Coronavirus Outbreak 2020 – Washington State Department of Health 

2019 Novel Coronavirus – U.S. Centers for Disease Control and Prevention

State and local health officials continue to advise businesses and school districts to take the same preventative measures they normally would to prevent the spread of viruses during the regular cold and flu season. Common preventative measures recommended for employees, students and staff include:

  • Staying home when they are sick and/or running a fever.
  • Frequent hand washing with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after they blow their nose. If hands are visibly dirty, use soap and water to clean hands.
  • If soap and water are not readily available, using an alcohol-based hand sanitizer with at least 60% alcohol.
  • Advising persons to avoid touching their eyes, nose, and mouth with unwashed hands.
  • Covering coughs or sneezes with a tissue, then throwing the tissue in the trash and cleaning hands with soap and water or hand sanitizer (if soap and water are not readily available).
  • Urging family, friends, co-workers, students and staff to get a flu shot during the flu season.
  • Providing adequate supplies for good hygiene, including clean and functional hand washing stations, soap, paper towels, and alcohol-based hand sanitizer.
  • In addition, have your custodial and maintenance programs continue to emphasize and implement best practices in cleaning, disinfecting, and sanitizing methods.
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