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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

The Administrative Services Department provides quality support services in the most efficient and cost effective manner. While our focus is to provide the best customer service as well as timely and accurate financial information, we take great pride in our city's values of Teamwork, Integrity and Excellence.

The department oversees the following divisions: