Departments » Administrative Services » Customer Service (Utility Billing) » Current Customers
Requests to terminate services must be submitted before 4:00 P.M. a minimum of one business day in advance. Requests received after 4:00 P.M. will be treated as received the following business day. Any termination requests which fall on weekends or holidays will be scheduled for the following business day.
For additional questions, please contact customer service at (509) 942-1104 or via email at CustomerService@ci.richland.wa.us.
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