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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

The City of Richland Customer Service office location at 625 Swift Blvd. is currently closed to the public. Any licensing, utility account maintenance and all City of Richland payments may be handled over the phone or through e-mail. Please visit www.ci.richland.wa.us/myutilities for utility account e-forms, including starting and stopping utility service.

You may continue to drop off payments in our payment drop box in the west parking lot of City Hall (all payments must have account number or payment voucher attached).

Online and telephone payments are still available. To discuss payment arrangement options, please contact us at your earliest convenience. 

Customer Service is responsible for not only receiving all payments for the City of Richland but so much more!

 

TaxOccupation, Admissions & Gambling Tax

Non-Utility Payments

Business Licensing & Permits

 

Utility Accounts

MyUtilities2Visit My Utilities to make a payment, start/stop utility service, and manage your utility account. 

LowIncomeLow-Income Seniors/Disabled Citizens Discounts

The City of Richland is a full-service city providing many utility services. The City combines charges for those services on one convenient monthly bill for:

electricity

Electricity

sewer

Sewer

refuse

Refuse

water

Water

stormwater

Stormwater

streets

Street Utility

 

emergency

Ambulance