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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Special business licenses are issued in Richland for Taxicab or Transportation Network Companies (TNC). The purpose of this license is for a taxicab company or TNC having one or more drivers who transport any passenger or item of property for compensation from any point within the corporate limits of the City of Richland. In addition, the licensing requirements of Chapter 5.04 RMC shall apply to any such taxicab or transportation network company.

Note: This is not required for independent TNC contractors and drivers. However, all TNC drivers or independent contractors operating in Richland must complete a City of Richland Business License application through the Department of Revenue as indicated above (Register Your Business with the City and State).

Each special business license application must include: