Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

The Human Resources Division is responsible for:

  • Ensuring compliance with established policies and procedures, labor contracts, and federal and state employment laws.
  • Providing guidance and consultation to management and employees in all human resources functions.
  • Supporting the goals and key objectives of City Council to fulfill the city’s workplace needs as economic conditions continue to change.

The Human Resources staff is fully committed to providing the support and services needed to facilitate recruitment, staffing, compensation, performance management, benefits, development and training, and labor relations. This includes maintaining effective working relationships with all city departments, outside organizations and the general public. 

Division Contacts

General Information:
(509) 942-7392
Fax: (509) 942-7345

Employment Verifications:
Payroll: (509) 942-7314
Fax: (509) 942-7345

Employee & Labor Relations / Recruiting / Benefits / Workers' Compensation:

Rachell Parker 
Human Resources Generalist 

Amy Strang 
Human Resources Generalist 

Katie Crusselle 
Human Resources Technician