Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

The Assistant City Manager plays an important role at the City of Richland.  Not only does Jon support the efforts of the City Manager, but he is also responsible for a wide variety of time sensitive, diverse, and advanced level professional duties. Our Assistant City Manager oversees legislative priorities and outreach within the City as well as the Development Services Department and Information Technology and Communications & Marketing divisions. 

Development Services 

The Development Services Department includes four operating divisions. The Building Division provides permitting, plan review and inspections for residential and commercial building projects in Richland. The Planning Division is responsible for the implementation and update of the City's Comprehensive Plan as well as the administration of development codes. The Housing Division administers Richland's Down Payment assistance for first time home buyers and the annual Community Development Block Grant (CDBG) programs. In addition Richland is the lead agency for the Tri-Cities HOME Consortium. The Economic Development Division provides information and resources to new and established businesses and supports business activities within Richland. Together these divisions partner with other City departments and outside agencies to stimulate economic growth, create new jobs and plan for long-term development. 

Communications & Marketing

Communicating effectively to our citizens is a high priority. At the City of Richland we have several tools that assist us in sharing information in a timely manner. 

The City of Richland maintains a comprehensive communications and marketing program that includes an interactive website, social media platforms (Facebook, Twitter, Instagram, youtube) programming on CityView TV, monthly utility bill inserts and informational kiosks at the Richland Public Library and City Hall.

Information Technology

The technology vision for the City of Richland is to be a leader in the local government community and exceed the service expectations of our customers (citizens, businesses, employees and visitors) through the innovative use of technology. Led by the Assistant City Manager, the Information Technology Master Plan lays the groundwork for effective and efficient eGovernment initiatives. Overall priorities in this plan must be accomplished in order for the IT Department to successfully undertake projects that fundamentally change the way the city does business with the community.

Legislative Priorities

Richland looks to the Legislature to strengthen the state and local government partnership and protect current revenue sources available to the City, provide new revenue options and to provide flexibility in the use of existing revenues.

Our 2019 Legislative priorities are consistent with those of the Association of Washington Cities (AWC).  For additional information visit or contact the Assistant City Manager's office at 942-7381.