Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Press & Media Inquiries

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If you are a member of the press or media, and would like to inquire regarding City of Richland business, news or processes, please reach out to our Communications & Marketing Office by emailing us at

You may also reach our Communications & Marketing Manager, 942-7386, or our Communications & Marketing Specialist, Media and Outreach at 942-7730. 

Please submit all requests for communication or public information through our office. Our team will direct you to the appropriate department and/or staff for comment.  We will do our best to respond in a timely manner.  Interviews will be granted based upon staff availability. 

Please provide at least 24 hours advance notice for on-air interview requests.