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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Website Accessibility Statement

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Website Accessibility Statement

The City of Richland makes every effort to create a positive website experience.

To ensure our web content is accessible for all users, we use the Web Content Accessibility Guidelines (WCAG) 2.0.

The guidelines have three levels of conformance standards, A, AA, AAA. We have chosen Level AA as our target standard.

If you have any accessibility difficulties during your experience on our website, please send your concerns to:

Heather Kintzley, City Attorney

hkintzley@ci.richland.wa.us

509-942-7385

For more information, see our Notice of Compliance with The Americans With Disabilities Act.