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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Pursuant to proclamation 20-28.4 issued by Governor Inslee, the City of Richland is temporarily prohibited from conducting in-person business related to public records requests, to include making public records available for in-person inspection, accepting in-person payment, or providing records in-person. This prohibition is currently in effect to and through June 17, 2020. The City will continue to process public records requests, to the fullest extent possible, through electronic means.

See Proclamation 20-28.4

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