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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Welcome to the City of Richland!

The Richland City Council and staff join me in thanking you for choosing the City of Richland!

Richland is a full-service city providing police and fire protection, water, sewer, stormwater, garbage collection, electric utilities, long and short-range planning, parks and recreation programs, maintenance of City streets and public facilities, and library services. We strive constantly to provide exceptional customer service.

Whether you are a family relocating to the Richland area or a business seeking a strategic location for a new facility, we invite you to take a leisurely virtual tour of our community. Please feel welcome to contact me or any of my staff if you desire additional information.

Please view our Citizen's Handbook for information regarding our City. A hard copy can be picked up at the Richland Public Library, 955 Northgate Drive, or inside the lobby of City Hall, 625 Swift Boulevard. You may also contact the Communications & Marketing Office at 942-7386 and one will be mailed to you.