Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 


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Virtual Inspections

The City of Richland Development Services is pleased to announce the implementation of virtual inspections. Currently, virtual inspections can be completed on water heater replacement and HVAC replacement permits. Unfortunately, virtual inspections cannot be completed on permits that are processed through the Energy Efficiency Program at this time. If you have any questions, or would like more information on virtual inspections, please contact Mizael Acevedo at 509-942-7602 or


Inspection Information

The City of Richland conducts active permit inspections Monday - Friday, 8:30 am – 3:30 pm. Inspection requests via the on-line service prior to 4:00 pm on a business day will be scheduled on the next available business day. Phoned in inspections via our request line at (509) 942-7565 require 48 hour notice.

At this time we do not guarantee times for inspections.