Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Electric Rates

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2019 Electric Rates

As a non-profit, municipal electric utility, we do everything we can to keep our electric rates as low as possible while providing the reliable service our customers want and expect. After conducting analysis of our costs and revenue and input by the Utility Advisory Committee, City Council approved an 8% rate increase at its March 19, 2019 meeting for all customer classes. The new rates will be effective June 1, 2019, with the first utility bill that customers receive in June and applied to all electrical services for the billing period.

Even with this rate increase, Richland Energy Services (RES) rates will remain some of the lowest in Washington.

The rate increase is due primarily to higher wholesale power costs, which is the utility’s most significant operating expense comprising over 60% of RES’ expenses. RES purchases its wholesale power from the Bonneville Power Administration (BPA), and BPA will be implementing a rate increase effective October 1, 2019. To help offset some of those expenses, RES will begin purchasing some of its wholesale power from a non-federal power marketer at a less expensive rate compared to BPA’s rate. 

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Contact us at (509) 942-7403 or by Email

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