Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Bill Calculator

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City of Richland Energy Services

Electric Bill Calculator

The Electric Bill Calculator is for the City of Richland customers' use to compare their bills using existing and new or proposed rates. For questions about the calculator, please contact Elena Manzo at (509)  942-7401 or by Email.

To access the bill rate calculator, click below 

Bill Rate Calculator

Calculator Instructions: 

  1. Select the Calculator tab at the bottom of the screen
  2. Enter the account number in cell K7 "account number."  Account numbers can be found in the bill, eCARE website, or by calling customer service at 509-942-1104.  Note:  Data is available for the current calendar year.
  3. All data will be automatically populated in the month and/or the kWh fields.  

Account number location in the bill: Top of the bill page

Top of Billing Statement

 Account number location in ECARE: Top of the web page

Utility Account Number


To do a custom analysis select the class of service in cell DE7 then enter the desired kWh usage calculation in the "custom" field to the left of the calculator cells D 9-20.  All months of the year and the analysis will calculate on the bottom "rate comparison graph."  

Note: The calculator uses customer historical data to estimate bills. Actual future bills will differ from the estimate due to changes in customer energy use and number of days in the billing cycle.