Richland Energy Services provides high quality, reliable electric service; however, sometimes power outages do occur within our system. The most common reasons for outages are: wind storms, squirrels, or accidents involving a power pole. Your call to report an outage helps us restore power safely and efficiently.

If you are experiencing an outage, please check the following before you call:

  • Is the whole house out of power?
  • Check your circuit breakers and fuses.
  • Are your neighbors out of power too?
  • Do you see a tree limb on a power line or a line down?
  • Did you hear a loud noise, boom or explosion?

Please don’t call 911 to report power outages.

When you call, please be prepared to give us the following information:

  • Location of the Outage
  • Name
  • Telephone Number
  • Description of the Problem You are Experiencing