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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Services

The Richland Fire and Emergency Services Department (RF&ES) provides the citizens of Richland and surrounding areas with a range of emergency services, including fire suppression, hazardous materials response, emergency medical response and technical rescue, but also provides other critical services such as fire inspections, fire investigation, fire prevention and public education. Everything we do has a focus on teamwork, integrity, and excellence.

In 2019, RF&ES responded to 7,190 incidents, backfilled 2 Firefighter / EMT positions, spent over 100 sessions reading to kids in the Richland School District, fulfilled 67 citizen requests for smoke alarm assistance, deployed a new platform engine and ambulance, completed nearly 7,000 hours of training, and completed the third Regional Entry Level Fire Recruit Academy. 

Facilities

The department consists of four fire stations, which are staffed 24 hours a day, seven days a week. Our administrative office is located at Station 71, at the corner of George Washington Way and Swift Blvd, and is open Monday through Friday from 8:00 a.m. to 5:00 p.m.

Our Mission

The department's mission is To Protect and Enhance the Quality of Life. Our 65-member department is dedicated to carrying out our mission each day with our vision, "Service above all," always at the forefront. We do this through our highly trained firefighting personnel, nationally recognized emergency medical responders and with a heightened focus on prevention and public education.

Safety Talks & Station Tours

In order to maintain emergency response capabilities, RF&ES has cancelled all station and school tours until further notice. Thank you for your understanding. 

Apparatus

RF&ES maintains a fleet of 5 type-1 engines, 1 platform truck, 5 ambulances, 1 wildfire truck, 1 brush truck, and several administrative vehicles. 

Apparatus