Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Request for Personal Health Information (Ambulance Report)

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Under state and federal law, certain entities and/or individuals are granted access to certain records held by the City of Richland as a matter of right.


Patients who receive medical treatment from the Richland Fire & Emergency Services Department EMTs or Paramedics are authorized to receive unredacted copies of their protected health information upon proof of identity and signature of a consent form. This request type is provided outside of the Public Records Act. 
See RCW 70.02.030; 45 CFR § 164.524. 


If you have questions about this, or would like to obtain your protected health information from RF&ES during regular business hours, please contact us at (509) 942-7703.