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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Community Outreach

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Richland Fire & Emergency Services is passionate about serving and educating our community. Check out our safety initiatives as well as community notification and education programs. 

Cell Phone Notification Applications

PulsePoint - Cell phone application that notifies and empowers CPR-trained citizens to help improve patient outcomes and save lives by reducing collapse-to-CPR and collapse-to-defibrillation times.

CodeRed - Community notification application that provides notification by your local emergency response team in the event of emergency situations or critical community alerts. Examples include: evacuation notices, bio-terrorism alerts, boil water notices, and missing child reports.  

RF&ES Education Programs

Heart Safe Richland - RF&ES initiative that will reduce the number of cardiac arrest related deaths within the City of Richland and greater Tri-City area.

Fired Up to Read - Partnerships with five elementary schools within the Richland School District have resulted in hours upon hours of firefighters reading with at risk kids, which the students earn on a merit based system, to encourage higher performance results in school.

Kadlec PICU Visits - Off-duty firefighters visit children in the Pediatric ICU at Kadlec Regional Medical Center on a monthly basis and hand out toys and books.  

Smoke Alarm Assistance (In partnership with the American Red Cross "Sound the Alarm" campaign) - As needed, firefighters assist members of the community by replacing smoke alarm batteries and installing smoke alarms in homes that lack alarms.