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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

PulsePoint

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What is PulsePoint?

Pulsepoint is an App that empowers everyday citizens to come to the aid of anyone suffering from cardiac arrest. We all know the difference early CPR and defibrillation can make in a Sudden Cardiac Arrest event. Fifty-seven percent of U.S. adults say they’ve had CPR training, and most would be willing to use CPR or an AED to help save a stranger’s life. Yet only 11% say they’ve used CPR in an actual emergency—that’s a number we can increase together.

When that emergency call comes in Richland Fire & Emergency Services will be ready! But what if someone else was close by or already at the scene, applying lifesaving CPR and defibrillation until the EMS team arrived? With PulsePoint, Benton County's dispatch system immediately alerts CPR-trained bystanders about a nearby cardiac event through the free PulsePoint Respond mobile app, and lets them know the location of the closest AED.

How Do I Download the App? 

To learn more about how to download and install the PulsePoint App, click link below for a step by step "how-to-guide".

PulsePoint How-To Guide

Infographic with stats about the Pulsepoint App