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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Crime Resistant Community Living

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The Crime Resistant Community Living (CRCL) Program is sponsored by the Richland, Kennewick & Pasco Police Departments. The program provides free training for property owners, realtors and landlords to help provide safe, crime resistant rental communities for all residents.

Program Goals

  • Develop a partnership between the police department, property owners and residents
  • Keep drugs and other criminal activity out of residential rental property
  • Maintain the quality of our communities and neighborhoods

Program Topics

  • Applicant screening and active management
  • Graffiti and gang problems
  • Leases, rental agreements and the crime-free lease addendum
  • Warning signs of drugs and other criminal activities
  • Working with the police

The CRCL program is a one day, eight hour program and is offered twice a year, typically in April and November.

Contact the program coordinator, Crime Prevention Specialist Cerise Peck at (509) 942-7636 for more information.