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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

The Operations Bureau is directed by Captain Chris Lee.

The Operations Bureau is the largest branch of the Richland Police Department. There are 44 officers assigned to this bureau accounting for approximately 50% of the Department.

Divisions of the Operations Bureau:

  • Four Patrol Squads
  • Traffic Safety Unit
  • Street Crimes
  • Crime Analyst