Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Regional North-South Travel Capacity Study

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 Image of Traffic on State Route 240


Thank you to everyone who participated in the survey and came to the open house! We appreciate the involvement from our community on this Study.

The survey is now closed. We are currently summarizing the comments received from the public.

Project Overview

The Cities of Richland and West Richland, Benton County, and the Washington State Department of Transportation (Study sponsors) are working with a consultant team to study north-south transportation connectivity with the ultimate goal to increase mobility and reduce travel times both locally and regionally. The study will include evaluating and comparing the potential benefits of capacity improvements, such as interchange or intersection improvements and a new corridor, in at least three distinct corridors (SR-240, George Washington Way and a new Kingsgate Way connection) from both a technical and public input perspective.


This study is an extension of the work that the Washington State Department of Transportation (WSDOT) recently completed in the SR-240 M3 Study, which analyzed options to improve mobility on SR-240, as well as the Benton-Franklin Regional Transportation Planning Organization's Regional Transportation Plan, 2017 Update. Ultimately the findings and recommendation will be presented to the Study's sponsors for approval.
It will also build upon and help prioritize findings from past City studies, including the South George Washington Way Improvements and the identification of a new corridor connecting Queensgate Drive to Kingsgate Way in its Comprehensive Plan.

Public Input

The Study sponsors understand that public input helps shape a community-appropriate solution. The project team will provide opportunities for the public to provide input at key milestones throughout the study process. To provide input, you may also contact Caroline Mellor at or at (208) 484-9592.

A Technical Advisory Committee (TAC) comprised of local organizations has also been established. Please follow the link below for information on the TAC meetings.

Supplemental Materials 


Schedule of Corridor Study

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