Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Solid Waste Service Request

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Please correct the field(s) marked in red below:

Using this form, you may order, cancel, or submit repair requests to a recycling container, yard waste container, or a gray waste container.

Each household is issued one yard waste container and one gray waste container. For fees associated with additional containers, please see our Residential Collection Fees.

Requests are processed in the order received and may take up to 3 business days to complete.



** COVID-19 Program Changes: Until further notice, this form may also be used to request a secondary pickup related to the Extra Bags Curbside Program **

Customer Information
Customer Information


If your request is complete, please submit at the bottom of the page.

If you have additional requests for service,

please use the options below to submit multiple requests simultaneously.

Thank you!

Please select all applicable requests:
Please select all applicable requests:
Order New/Additional Container Cancel Waste Container Request Repairs to Container
Gray Waste Container
Blue Recycling Container
Green Yard Waste Container
Any Additional Requests/Comments/Repair Details:
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