Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 


Traffic Operations

The Transportation Department is responsible for the daily traffic operations including:

  • Collecting and maintaining traffic data (e.g. traffic counts)
  • Operating traffic signals
  • Providing traffic design and traffic engineering services

Looking to the future, we examine better ways to connect people to their destinations. In keeping with the city’s multi-modal transportation strategy, we evaluate, plan and seek funding to improve our roads, sidewalks and bicycle facilities.

Street Lights

We appreciate the community's assistance in notifying the City when there are street light issues. Now, anyone can identify and report street light issues online at any time. The Street Light Issue Reporting System helps identify street lights that are not operating correctly, so crews can get them back in service quickly. This improves community safety, especially at crosswalks and intersections. 

Traffic Calming

The City often receives requests from citizens to install speed bumps or similar roadway features designed to reduce the speed of vehicles in their neighborhood. Richland's traffic engineering and police patrol divisions work together to respond to requests and have developed criteria to determine where such measures are warranted. Please see Richland's Resolution No. 28-11 for details.

Navigating Intersections with Flashing Yellow Arrows

For information on how to safely navigate an intersection with a flashing yellow arrow, such as the one at Keene & Queensgate, please see the information presented below:

Flashing Yellow Arrow Flyer

Safe Routes to School

Click HERE for the 2019-2020 map of the safe route to your school! Also available are the School Zone Flash Times, detailing beacon activation times by school.

Street Maintenance

The Streets Maintenance Division is responsible for approximately 275 miles of streets. The division uses best management practices to maintain those streets and trail facilities, supporting safe and efficient mobility for all our community's travelers.

Our goal is to provide the highest quality transportation facilities and modal choices to Richland residents. To report an issue, such as potholes, you may submit a Service Request online or call (509) 942-7670.

Snow & Ice Control

 Click here for more information on the City's snow and ice removal process.

Pavement Preservation Program

In 2013, the City of Richland evaluated the condition of all City streets and began implementing a Pavement Preservation Program. Pavement preservation is the proactive maintenance of roads to prevent them from getting to a condition where major rehabilitation or reconstruction is necessary.


Current & Future Projects

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