Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

** Street Light Demonstration & Public Survey **

 The City is asking for the community’s input choosing a new LED street light for residential neighborhoods. For information on the demonstration, and to take the survey, please visit our project page at


** 2021-2026 Transportation Improvement Program **

Every year, the City of Richland prepares a six-year Transportation Improvement Program (TIP),  a comprehensive program aimed at identifying transportation improvement projects over the next six calendar years, as required by the Revised Code of Washington, Chapter 35.77.010. 

Please see the linked presentation below, detailing the 2021-2026 TIP, along with a map of the proposed projects and their corresponding project sheets. Questions and/or concerns regarding the proposed TIP may be emailed to Public Works

It is staff's intention to present the 2021-2026 Transportation Improvement Program to Council for their consideration at the June 16, 2020 council meeting.

Traffic Operations

The Transportation Department is responsible for the daily traffic operations including:

  • Collecting and maintaining traffic data (e.g. traffic counts)
  • Operating traffic signals
  • Providing traffic design and traffic engineering services

Looking to the future, we examine better ways to connect people to their destinations. In keeping with the city’s multi-modal transportation strategy, we evaluate, plan and seek funding to improve our roads, sidewalks and bicycle facilities.

Sharing the Streets with Bicyclists and Pedestrians

Bicycles are allowed on all City streets, but dedicated bike lanes are becoming the norm. Bicyclists can also use most sidewalks, as long as they yield to pedestrians.

Bike routes in the city that don't have bike lanes are often marked with a "Share the Road" bicycle sign. These signs indicate to drivers that they are likely to encounter cyclists. The markings also tell cyclists that these are preferred bicycle routes for safety.Image Showing Road Striping

When using these roadways, cyclists should ride to the right, if safe, and allow vehicles to pass when possible. Drivers should slow down to a safe speed and pass with at least three feet of clearance. When there is more than one travel lane in the same direction, move over one lane from the cyclist for more safety, even if they are in a dedicated bike lane. This became the law on January 1st.

Up near George Washington Way and Spengler Street, you might see a new marking called a "Sharrow." These indicate places where bicyclists are expected to take the lane for safety. Cyclists uncomfortable with riding in the travel lane though can utilize the sidewalk instead at this location by using special ramps. Over time, citizens will start seeing the use of Sharrows in select locations.

When it comes to crosswalks, both drivers and pedestrians should know that legal crosswalks exist at all city intersections. When drivers see pedestrians waiting to cross, they should stop. Pedestrians need to take care and make sure all travel lanes stop before stepping out into a lane.

Street Lights

We appreciate the community's assistance in notifying the City when there are street light issues. Now, anyone can identify and report street light issues online at any time. The Street Light Issue Reporting System helps identify street lights that are not operating correctly, so crews can get them back in service quickly. This improves community safety, especially at crosswalks and intersections. 

Traffic Calming

The City often receives requests from citizens to install speed bumps or similar roadway features designed to reduce the speed of vehicles in their neighborhood. Richland's traffic engineering and police patrol divisions work together to respond to requests and have developed criteria to determine where such measures are warranted. Please see Richland's Resolution No. 28-11 for details.

Navigating Intersections with Flashing Yellow Arrows

For information on how to safely navigate an intersection with a flashing yellow arrow, such as the one at Keene & Queensgate, please see the information presented below:

Flashing Yellow Arrow Flyer


Safe Routes to School

Click HERE for the 2019-2020 map of the safe route to your school! Also available are the School Zone Flash Times, detailing beacon activation times by school.

Street Maintenance

The Streets Maintenance Division is responsible for approximately 275 miles of streets. The division uses best management practices to maintain those streets and trail facilities, supporting safe and efficient mobility for all our community's travelers.

Our goal is to provide the highest quality transportation facilities and modal choices to Richland residents. To report an issue, such as potholes, you may submit a Service Request online or call (509) 942-7670.

Snow & Ice Control

 Click here for more information on the City's snow and ice removal process.

Pavement Preservation Program

In 2013, the City of Richland evaluated the condition of all City streets and began implementing a Pavement Preservation Program. Pavement preservation is the proactive maintenance of roads to prevent them from getting to a condition where major rehabilitation or reconstruction is necessary.


Current & Future Projects

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer