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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

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Operations

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Richland's wastewater treatment facility is owned and operated by the City of Richland and presently serves a population of approximately 53,078 residents.  Built in 1985, the Richland Wastewater Treatment Plant is a 12-million-gallon-per-day complete-mix activated sludge plant. Wastewater is delivered to the plant by approximately 278 miles of sewer line maintained by the City's operational and maintenance staff. 

The plant is located on Lacy Road and is open for guided tours. Please contact our office to reserve a time for your group to tour our facility.

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ATTENTION!

PLEASE DO NOT FLUSH DOWN THE TOILET ANY CLOTHS OR PAPER PRODUCTS OTHER THAN TOILET PAPER!

Paper towels, disinfecting wipes, baby wipes, tissues, rags, “flush-able” wipes, and similar items do NOT breakdown in water and can clog sewer pipes and damage equipment such as pumps that convey wastewater through the sewer system. See the photo below from the Vancouver Public Works Department, courtesy of KATU News, Vancouver, Washington. THAT is what undissolved paper products look like in a sewer system!  Sewer backups are never pleasant.  If you must use something other than toilet paper, please dispose of the product in the trash. Help us help you!

Where to Take Your RV Waste

The City offers an RV pump-out station at the Columbia Point Marina Park.  The station is on the right-hand side of Columbia Point Drive, southeast of the main parking lot.   

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