Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line, by emailing or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or for more information. 

Water O&M_web


General Information

Richland's Water Utility is dedicated to providing reliable, high quality water services by using proven treatment techniques and best management practices. Services include pumping and purifying water, maintaining the water distribution system and planning for future needs, all with the most responsible use of city resources.

The Utility also operates and maintains four irrigation systems within the city.

Water Quality

Backflow Prevention / Cross Connection Program

2018 Water Quality Report

Click this link to view the 2018 Water Quality Report .


The Water Utility has hydrant meter rentals for new construction dust control.

A $750 refundable deposit is collected upon submittal of the Hydrant Meter Agreement Form. A monthly rental fee of $30 + water consumption is then billed to the renter. The water consumption billing rate is $.95 per unit (1 unit = 748 gallons).

Water Maintenance will typically install the meter at the designated location within 24 hours of receiving the form and deposit.


Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer