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Richland City Hall is closed to the public until further notice. Residents can place utility payments in the drop box located on the southwest side of the building. Payments and requests for service can also be made on-line www.ci.richland.wa.us/myutilities, by emailing customerservice@ci.richland.wa.us or by calling (509) 942-1104.

Building department and planning applications, including plan submittals, will be accepted electronically. Contact 509-942-7794 or permittech@ci.richland.wa.us for more information. 

Services

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The City of Richland offers a variety of services to our citizens. 

If your intent is to notify us of something that is in need of repair or of a code violation, please start by submitting a service request. This online portal is the best tool for our staff to track the request, report back to you on progress, and notify you of completion.

If you are unable to locate the service you are looking for, please call 942-7386 and you will be directed to the appropriate department.